Shipping & Delivery
At Bhagalpur Silks, our aim is to ship our products in a quick, safe and inexpensive manner. We deliver to worldwide, and to all destinations within India.
Domestic Shipping :
Processing time:
100% of orders are shipped within 1-2 business day. Orders placed over the weekend are dispatched on Mondays.
Shipping time:
Standard Shipping: We usually deliver orders within 3-7 business days.
Delivery Methods, Times And Cost
| Shipping Destination | Shipping Service | Dispatch times | Cost |
|---|---|---|---|
| Within India | Domestic shipping companies.. | 3-5 business days | Free shipping across India. |
| International | DHL/FEDEX | 10-15 business days | Depends upon the location. |
Order Tracking:
Once your order has been shipped we will email you a tracking number and a link to the courier’s website. Please contact our customer service team if you do not receive this email. You can also track your order by calling our order helpline +91 9570620517 or emailing support@bhagalpursilks.com
Failed Delivery
If the package cannot be delivered to the given shipping address due to causes ascribable to the absent cooperation of the customer (wrong or incorrect shipping address, absent receiver,) or if the customer refuses to collect the package, the package will be returned to us.
Our Carriers
We use Blue Dart, Xpressbees, Delhivery, E com Express, DTDC & many more for deliveries in India.
UPON RECEIPT OF YOUR ORDER
You are advised to carefully inspect the package and goods to ensure they are intact and complete before signing for receipt of delivery. Should you find the parcel to be damaged or incomplete you must refuse delivery of the goods or sign “Damaged” then contact us on the day of delivery.
Customs And International Shipping
All of Bhagalpur Silks orders are shipped internationally from our warehouses across India to your provided shipping address via DHL/FEDEX. Due to the nature of international shipping, occasionally a customer may have to pay additional import duties and taxes which are levied once a shipment reaches your country. The large majority of orders will not have to pay any additional fees. However, we are unable to calculate when and how much these infrequent customs duty charges will be levied. In the case where additional customs charges are assessed, you will be responsible for paying these additional fees. To make your shopping experience as seamless as possible, we have arranged with DHL/FEDEX to customs clear your goods for you and deliver them to your doorstep. If you are presented with an invoice from DHL/FEDEX for import duties and taxes, you will have to pay DHL/FEDEX directly at the time of delivery.